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We like to keep things simple
Take a 7 days trial/No credit card required| Features | Team Plan | Enterprise Plan |
|---|---|---|
| Chat & Monitor |  |
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| Add to Multiple Website |  |
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| Email Chat Transcripts | |
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| Inbox within application | |
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| Chat Tansfer | |
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| Chat monitoring by Managers/Supervisors | |
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| Pre & Post Chat Survey | |
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| Operating Hours | |
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| Automated Chat Routing | |
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| Manual Chat Routing | |
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| Visitor Information | |
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| Website Tracking | |
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| Canned Messages | |
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| AI & Machine Learning | |
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| Pro-Active Chat | |
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| Greetings | |
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| Chat Bots | |
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| Automated Chat Tagging | |
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| Reports & Analytics | |
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| Tag based Reports | |
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| Last 7 Website Stats | |
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| Last 7 Days chat Stats | |
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| Agent wise Reports | |
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| Chat Sentiment | |
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| Agent Rating Report | |
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| Overall experience Report | |
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| Meeting Scheduler | |
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| Integrate your Google Calendar | |
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| Manage Time Slots | |
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| Schedule Meeting | |
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| Application Support | |
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| Windows, iOS, Android | |
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| Mobile, iPad, iPhone & Web | |
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| Integrations | |
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| Mattermost, Slack, Telegram, Google Calendar | |
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| File Sharing | |
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| Videos | |
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| Screen Shots | |
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| Files | |
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| Photos | |
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| Notifications | |
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| Email, Telegram, Mattermost, Slack etc. | |
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| Team Management | |
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| Team Groups | |
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| Role based Permissions | |
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| Ticket Management | |
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| Track Tickets | |
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| Raise Tickets | |
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| Customizations | |
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| Themes | |
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| Company Logo | |
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| White Label | |
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| Security & Compliance | |
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| Secure AWS Servers in US | |
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| GDPR Compliance | |
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| EU & US Data Protection Shield | |
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| 256-bit SSL Data Encryption | |
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| Support | |
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| Wiki Suggestions | |
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| Customer Success Manager | |
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| Software Engineer Support | |
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| 24x7 Email Support | |
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| 24x7 Chat Support | |
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| Knowledge base | |
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