Effective customer engagement

Engaging your customers is now easier and quicker. Chat with your customers when they are on your website. konectChat helps you engage smarter ensuring the better customer engagement.

Meeting scheduler

Drive better engagement with your customers by booking meetings when they are on your website. Do away with too many emails to book a time, our Meeting scheduler does it for you within a blink. Save time using konectChat’s meeting scheduler and set up meetings quickly.

Real time tracking

Get to know who is visiting your website and monitor their activity in real-time. You can trigger personalized messages based on visitor’s activity and plan a best way to turn these visitors into your customers. konectChat can track your visitors location, page visits, time spent on each page etc.

AI powered chat bots

konectChat comes with the best of AI chatbots, which can handle your customer queries quickly. Our intelligent AiBot are programmed in such a way that they can answer simple and complex questions 24*7. No more long waiting, automate your messages using AiBot and enhance your customer experience.

Robust reporting and analytics

You can generate insightful reports of customers activity on your website. Draw the metrics around no. of chats, response time, chat duration and use this metrics to predict and understand customer needs. These in-built reports and analytics helps you keep a track of your customer interaction trends and create a better strategy to convert potential visitors into buyers.

Canned message

konectChat gives you context-driven messaging experience. You can compose a pre-built response, save it and use it whenever you need, this will help you in sending faster responses and you can avoid repetitive typing. Canned response is a great way to boost your customer retention goals.

Email notifications

You will never miss a conversation started by your customer, konectChat will alert you by sending email notifications instantly in case you are offline. This helps you to get in touch with your customers anytime, anywhere.

File sharing

Easily exchange files with your customers during the chat. Share screen shots, GIFs, presentations, product videos with an easy drag and drop option. This saves your time from manually typing long descriptions.

Cross platform compatibility

konectChat is compatible with desktop, mobile, Ipad and tablet. You can easily use konectChat app in any of the devices and interact with your customers from anywhere, even while on the move.

Quick integration

konectChat is highly flexible, can be integrated with other digital communication channels like Telegram, Mattermost, Slack, Google Calendar and many more. Add konectChat to these channels and connect with your customers efficiently.